Decision notes
Decide before you build.
What has to be settled before a Revenue Cloud project, what it costs to get it wrong, and how to tell it is going badly — written for whoever arbitrates, pays and signs.
CPQ or Revenue Cloud: how to decide
They are not two versions of the same product, and the question is not “which is better”. The four criteria that actually decide, and what each answer costs.
DecideRenewal is the real test of a project
A project is judged on the first sale and paid for a year later. Why renewal exposes everything that was left out, and how to test it beforehand.
DecideWhat actually costs money in a Revenue Cloud project
Beyond licences and configuration, four items have to be anticipated. What they cover, and what you can do before you even choose an integrator.
DecideWhat an order actually commits you to
A quote proposes, an order commits. What changes the day it is activated, what you will no longer be able to edit, and why it is not the end of the work but the start.
DecideKnowing what the customer holds, as of today
A contract is not a PDF in a folder. It is the current state of what the customer owns — and it is the only thing an amendment or a renewal can build on.
DecideWhy a correct invoice is a project of its own
It is the only document your customer reads line by line. The four notions people constantly confuse, what billing expects from you, and why it can simply never go out with no error shown anywhere.