quote → cash
EN/FR Contact

Product

What can be sold, and what shape it has

Catalog, classification, attributes, bundles, selling models

Salesforce docs documented by SalesforceField experience observed on a real orgRecommended pattern what we recommendTo verify unverified

The catalog is where most Revenue Cloud implementations are won or lost, because every later stage inherits its structure. Three axes have to stay separate: what a product is (its classification, which decides the attributes it carries), where a seller finds it (its category), and what a bundle contains (its related components).

Modelling those three as one idea works until the first product has to appear on two shelves, or two products of the same type need different attributes. Unwinding it later means touching every quote line already captured.

The objects

Select any object to open its detail — purpose, the fields that matter, what it relates to, and what to watch for.

The architecture

Product and catalog architecture two axes, one product
CATALOG DEFINITION SELLING browse shape required ProductCatalog the container ProductCategory the shelf Classification what it is AttributeDefinition what it carries Product2 the product SellingModel how it is sold RelatedComponent the bundle PricebookEntry the list price

Scroll the diagram sideways

Attributes hang off the classification, not off the product. The category is only what the seller browses. Modelling them as one thing works until the first product needs to appear on two shelves, or two products of the same type need different attributes.

Open this architecture →

Implementation guides

Use cases

Field notes

Salesforce resources