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Solve a need

Keep the catalogue changeable

Every new offer takes a week to set up, and nobody dares touch what is already there.

How claims are labelled
Salesforce docsdocumented by SalesforceField experienceobserved on a real orgRecommended patternwhat we recommendTo verifyunverified

Every new offer takes a week to set up, and nobody dares touch what is already there.

The architecture

Product and catalog architecture two axes, one product
CATALOG DEFINITION SELLING browse shape required ProductCatalog the container ProductCategory the shelf Classification what it is AttributeDefinition what it carries Product2 the product SellingModel how it is sold RelatedComponent the bundle PricebookEntry the list price

Scroll the diagram sideways

Attributes hang off the classification, not off the product. The category is only what the seller browses. Modelling them as one thing works until the first product needs to appear on two shelves, or two products of the same type need different attributes.

Use case

Guide

Field note